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Invoices, receipts and payment methods

Stripe invoices every subscription charge; download them and update your card from Settings → Billing.

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Written by Aaron Wittman

Every subscription charge (your plan, or an Extra Space) produces a Stripe invoice. They're listed newest first under Invoices on Settings → Billing. From there you can:

  • download any invoice as a PDF, or View it on Stripe;

  • open Manage subscription (the Stripe billing portal) to update your card or billing details;

  • see the date your plan renews.

One-off Boost and Docs Packs are paid through a Stripe checkout and don't appear in that list. Need a receipt for one? Write to us.

Prices are in USD and include GST for Australian customers. If a payment fails, update your card in the billing portal. If the plan ends unpaid, the account returns to Free; nothing you saved is deleted.

Need an invoice re-issued to a different name or with a tax number? Contact us at [email protected] with the invoice number.

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