Upgrade
Open Settings → Billing. Your current plan is listed with the plans you can move to.
From Free: choose Choose Plus or Go Pro. You'll be taken to a secure Stripe checkout, and the new allowance applies when you return.
From Plus: choose Upgrade to Pro. Your existing subscription switches at once, with no second checkout, and the price difference is prorated on your next invoice.
Upgrading also tops up your welcome bonus to the new plan's amount — see Welcome bonus: your first 90 days.
Downgrade
There's no button to move from Pro down to Plus yet. Write to us at [email protected] and we'll switch it for you.
Cancel
Choose Cancel subscription on the same page and confirm. You keep your plan until the end of the current billing period, then the account continues on Free. Nothing you saved is deleted. If you're over the Free allowance, adding pauses until the reset while recall keeps working. Shared spaces you created stay open, but Free can't open new ones.
Extra spaces
Each Extra Space is its own monthly subscription, and cancelling your plan doesn't cancel it. Cancel each one from the Shared spaces card on the same page. Billing for it stops at once. The space and its shared memories stay, and it then counts toward the shared spaces your plan includes.
Payment
Cards are handled by Stripe; JustOnce never sees your card number. On a paid plan, Manage subscription opens the Stripe billing portal, where you can update your card or billing details. Invoices are listed on the same page — see Invoices, receipts and payment methods.