JustOnce

Check Junk for 'is your JustOnce sign-in code', request a fresh one, and use it within 10 minutes.

My sign-in code didn't arrive

Nine times out of ten it's the connection, the account, or the tool you're using. Work down the list.

My assistant can't see my memories

A refresh fixes most of it; here's what to try before writing in, and what to include if you do.

"Something went wrong" or the app won't load

A PDF or image stored without a reading has no facts to recall. Here's how that happens and how to fix it.

My upload became a title-only memory

Nothing is lost and recall keeps working. Add more with a pack, an upgrade, a referral, or the monthly reset.

I hit my allowance

Chat in the app, email support@justonce.ai, or browse this help centre. Replies within one business day, Sydney time.

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Aaron Wittman

Fixes for the problems we hear about most, and how to reach a person.

Troubleshooting & contact

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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